At MTN Billing Solutions, our Operations management pays close attention to payment posting in medical billing.
The payments in lieu of claims, which are received from the Payer and Patients, are posted in the medical billing system of the client in order for the claims to be reconciled. We also do electronic payment posting in to the medical billing software and handles the exceptions (fallouts) manually to make sure no payment is missed. The posted ERAs are stored either in the billing system or a Document Management system (DMS) for future reference.
The payment posting is handled according to client-specific rules that would indicate the cut-off levels to take adjustments, write-offs, refund rules etc as required.